SoundCloud is Missing My Content
Common reasons for missing content:
- Processing delay: New uploads may take 24-48 hours to appear on your profile
- Distribution issues: Content distributed through Catapult Direct may be delayed due to SoundCloud's ingestion process
- Content rejection: Your tracks may have been flagged for copyright issues or policy violations
- Profile mismatch: Your content may be appearing on a different profile than expected
How to check for your content:
- Search by track name: Search for your track title on SoundCloud
- Check your distributor dashboard: Verify the track status in your Catapult account
- Check alternative profiles: Your content might be on an auto-generated profile
Resolving missing content issues:
- For recently distributed content:
- Allow 2-3 business days for content to appear
- Ensure your artist name matches exactly across all platforms
- For content that should be live:
- Check if there's an auto-generated profile with your content
- Verify that no copyright strikes are affecting your release
- Submit a support request here: https://forms.gle/MsXjTHwSm4C8kudp6
Prevention tips:
- Use consistent artist names across all platforms
- Ensure you have proper rights to all content before distribution
- Check for potential copyright issues before distributing