SoundCloud is Missing My Content

Common reasons for missing content:

  1. Processing delay: New uploads may take 24-48 hours to appear on your profile
  2. Distribution issues: Content distributed through Catapult Direct may be delayed due to SoundCloud's ingestion process
  3. Content rejection: Your tracks may have been flagged for copyright issues or policy violations
  4. Profile mismatch: Your content may be appearing on a different profile than expected

How to check for your content:

  1. Search by track name: Search for your track title on SoundCloud
  2. Check your distributor dashboard: Verify the track status in your Catapult account
  3. Check alternative profiles: Your content might be on an auto-generated profile

Resolving missing content issues:

  1. For recently distributed content:
    • Allow 2-3 business days for content to appear
    • Ensure your artist name matches exactly across all platforms
  2. For content that should be live:
    • Check if there's an auto-generated profile with your content
    • Verify that no copyright strikes are affecting your release
    • Submit a support request here: https://forms.gle/MsXjTHwSm4C8kudp6

Prevention tips:

  • Use consistent artist names across all platforms
  • Ensure you have proper rights to all content before distribution
  • Check for potential copyright issues before distributing

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